e. Payment by credit card or cheque. The use of a credit card to pay for the service(s) is subject to the respective agreement of the card issuer. If we do not receive payment from your credit card issuer or its agents, you agree to pay all amounts due upon request. If you pay by cheque, you authorize us to withdraw your cheque electronically. You agree not to modify or modify this Agreement with restrictive notices (such as “fully paid”) or other statements or releases regarding or accompanying cheques or other payments accepted by us, and such notices will have no legal effect. Your account will appear as eligible for a payment agreement: I`m not sure how much fees I`ve accumulated to date, but I`m sure more will come. I don`t think I`ve missed a payment in the 20 years I`ve been a subscriber. b. Termination by you. Unless your Service(s) are subject to a Minimum Term Agreement, you may terminate this Agreement at any time for any reason by notifying us in one of the following ways: (1) Written notice to our local office; (2) send an electronic communication to the e-mail address indicated on www.xfinity.com; or (3) call our customer service [during normal business hours].
Before making any such termination or other changes to your account, we may verify your identity and confirm your choice. Subject to applicable law or the terms of agreements with government agencies, all fees and charges applicable to the Service(s) will apply until this Agreement is terminated, the Services have been disconnected, and all Xfinity Devices have been returned. Except for non-refundable fees and charges, we will refund all prepaid monthly service fees charged for the Service(s) after the date of termination (less any outstanding amounts due to us for the Service(s), Affiliated Services, Xfinity Equipment or other applicable fees and charges). For the Internet. Internet pricing information and additional terms are available on www.xfinity.com/policies (or on another website when we notify you). Comcast`s Acceptable Use Policy (“AUP”) and other policies relating to the Service will be posted on the Service`s website under xfinityprepaid.com (or another website). You further agree that Comcast may change the AUP or other policies from time to time. Notwithstanding anything to the contrary in this Agreement, YOU ACKNOWLEDGE AND AGREE THAT THE AUP TERMS AND OTHER APPLICABLE COMCAST POLICIES MAY BE EFFECTIVE OR REVISED FROM TIME TO TIME, WITH OR WITHOUT NOTICE, BY POSTING A NEW VERSION OF THE AUP OR POLICY AS SET FORTH ABOVE. YOU AND OTHER USERS OF THE SERVICE SHOULD PERIODICALLY REVIEW THE UP AND ALL PUBLISHED POLICIES TO COMPLY WITH THE LATEST VERSION. For agreements with a minimum duration. If you have accepted a minimum duration agreement, your price for the services is set for the duration of the minimum duration agreement. For customers in Sacramento, California.
Billing errors or other credit requests must be brought to our attention within 120 days of receipt of the invoice for which you are requesting a correction, unless applicable law requires a longer period. We will investigate and respond to all complaints within five (5) business days of receiving the complaint, unless an investigation requires a search for historical records, in which case we will respond within fourteen (14) business days. .